Storz Christmas Lights ("we," "us," or "our") is a local, owner-operated Christmas light installation company serving Lake Stevens, Snohomish, Everett, and nearby areas of Washington. This policy explains what information we collect when you visit storzchristmas.com, respond to one of our ads, or contact us, and how we use it.
The short version: we collect only what we need to give you a quote and do the job. We never sell your information, and we never share your phone number or text-messaging consent with anyone for their marketing.
Information we collect
When you request a quote through our website, a Facebook or Instagram lead form, a phone call, or a text message, we may collect:
- Your name, phone number, and email address
- Your property address and details about your home or building (such as roofline, size, and photos you send us)
- Your service preferences, scheduling details, and any notes you share with us
- Records of calls and text messages with our business phone line
When you visit our website, basic technical information (such as browser type, device type, and pages viewed) may be collected automatically through cookies and similar tools, including the Meta Pixel.
How we use your information
- To respond to your inquiry and prepare a quote
- To schedule, perform, and take down your installation
- To send invoices and receive payment
- To send appointment reminders and service updates
- To let past customers know when booking opens for the next season (you can opt out at any time)
- To measure and improve our advertising and website
Facebook and Instagram lead forms
If you submit a lead form on Facebook or Instagram, Meta shares the information you entered with us so we can contact you about your request. Meta's handling of your information on its own platforms is governed by Meta's Privacy Policy.
Text messages and phone calls
By giving us your phone number, you agree that we may call or text you about your quote, appointment, and service. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third party.
How we share information
We do not sell, rent, or trade your personal information. We share it only with service providers that help us run the business, such as our phone and texting provider, website host, scheduling and note-taking tools, and payment processor, and only as needed for them to provide those services. We may also disclose information if required by law.
Cookies and advertising
Our website may use cookies and the Meta Pixel to understand how visitors use the site and to show relevant ads on Facebook and Instagram. You can control cookies through your browser settings and manage ad preferences in your Facebook or Instagram account settings.
How long we keep information
We keep customer information for as long as you are a customer and for a reasonable period afterward for scheduling future seasons, recordkeeping, and tax purposes. If you'd like us to delete your information, just ask.
How we protect information
We use reasonable safeguards, such as password-protected accounts and reputable service providers, to protect your information. No method of storage or transmission is completely secure, but we take care with the information you trust us with.
Your choices
You can ask us to see, correct, or delete the personal information we hold about you, or to stop contacting you, at any time using the contact details below.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact us
Storz Christmas Lights
Tyler Storz, Owner
Lake Stevens, WA
Phone: (425) 320-5275
Email: tyler@storzchristmas.com